60 days
Moneyback Guarantee
FREE–limited*
Shipping

Vision Hero Shipping Policy

vertical-banner

  • We want you to be as happy as possible. That’s why we offer a 60-day, money back guarantee. If at any point you decide it’s not the right product for you — for any reason — just send us the empty bottle(s) and we’ll refund you to the last penny — no questions asked.

  • Here’s exactly what to do: Contact our US-based customer support team via email support@azuravitalbalance.com or via the Contact Us web form. Please provide the following information: First Name, Last Name, email address and the phone number you used to place the order. Also provide: Your shipping address, city, state, zip code, order number, products you wish to return and the quantity of products you wish to return. You’ll receive a reply within 24-48 business hours Monday through Friday between the hours of 9:00 am and 7:00 pm EST. We’ll send you the return address. Then, return opened and unopened product, along with your original order invoice.

  • You must pay the return postage. We also recommend you opt for tracking to make sure your package does not get lost. IMPORTANT: We must receive the returned products within 60 days from receipt of order to honor the refund. We will refund your entire order — excluding shipping costs — as long as all bottles are returned. Please allow 7-14 days for the refund to appear on your credit card statement.



Here’s exactly what to do: Contact our US-based customer support team via email support@azuravitalbalance.com or via the Contact Us web form. Please provide the following information: First Name, Last Name, email address and the phone number you used to place the order. Also provide: Your shipping address, city, state, zip code, order number, products you wish to return and the quantity of products you wish to return. You’ll receive a reply within 24-48 business hours Monday through Friday between the hours of 9:00 am and 7:00 pm EST. We’ll send you the return address. Then, return opened and unopened product, along with your original order invoice. You must pay the return postage. We also recommend you opt for tracking to make sure your package does not get lost. IMPORTANT: We must receive the returned products within 60 days from receipt of order to honor the refund. We will refund your entire order — excluding shipping costs — as long as all bottles are returned. Please allow 7-14 days for the refund to appear on your credit card statement.